Delivery
Fast and reliable UK and International shipping.
We know how important it is to get your products delivered quickly and safely, which is why the Evolution Organics team strives to provide you with a reliable delivery service, including parcel tracking for all. If you are in the standard UK area, you will also receive an hour delivery window on the day of delivery, and the option to control how, and when, your order gets to you if it is not convenient.
We are good with stock control. If a product is available on the website, then it really is in stock here in our office/warehouse in Oxford (UK).
Dispatch times
We want to make sure everyone gets their orders as quickly as possible, so we dispatch all orders placed before 2.30pm Monday to Friday (excluding Bank Holidays) the very same day. Any orders that are placed after this will be dispatched on the following working day*
*Working day – in all cases, this refers to Monday to Friday, with the exception of national Bank Holidays in the UK.
Please note that shipping times are not guaranteed. We will dispatch on time, but any courier delays that may occur are out of our control.
It's simple to check delivery costs and times (without entering lots of information)
If you want to know what the shipping cost will be for your order, simply add the products you would like to your basket and go to your shopping cart. From there, you can enter your county/area/postcode and find out how much shipping will cost, and when it will be expected to arrive.
Quick links to your delivery costs
- UK Standard Area delivery
- UK Extended Area delivery
- UK Offshore (Northern Ireland, the Isle of Man and the Isles of Scilly)
- Isle of Wight
- UK Channel Islands
- Republic of Ireland
- Rest of Europe
- International
UK Standard Area delivery
Excludes the following postcode areas:
- AB31 to AB38 and AB41 to AB56
- BT - All postcodes
- FK17 to FK21
- GY - All postcodes
- HS1 to HS9
- IM - All postcodes
- IV1 to IV63
- JE - All postcodes
- KA27 and KA28
- KW0 to KW17
- PA20 to PA78
- PH15 to PH50
- PO30 to PO41
- TR21 to TR25
- ZE1 to ZE3
Delivery Services
- Royal Mail: A 3-5 working day service. Tracking will be provided.
- DPD Express: Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you on the next working day with a one hour timeslot and 'in-flight' options should this not be convenient.
- DPD Express by 12pm: Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you on the next working day before 12pm.
- DPD Express by 10.30am: This is the fastest we are able to get your order to you. Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you on the next working day before 10.30am.
- DPD Saturday: Order any time of the week before Friday at 2.30pm (excluding bank holidays), and your order will be delivered to you on the Saturday.
- DPD Saturday by 12pm: Order any time of the week before Friday at 2.30pm (excluding bank holidays), and your order will be delivered to you on the Saturday before 12pm.
- DPD Saturday by 10.30am: Order any time of the week before Friday at 2.30pm (excluding bank holidays), and your order will be delivered to you on the Saturday before 10.30am.
- DPD Sunday: Order any time of the week before Friday at 2.30pm (excluding bank holidays), and your order will be delivered to you on the Sunday.
- DPD Sunday by 12pm: Order any time of the week before Friday at 2.30pm (excluding bank holidays), and your order will be delivered to you on the Sunday before 12pm.
Orders over £100
| Service Description | Delivery Cost |
| DPD Express | Free |
| DPD Express by 12pm | £9.95 |
| DPD Express by 10.30am | £16.95 |
| DPD Saturday | £11.95 |
| DPD Saturday by 12pm | £25.95 |
| DPD Saturday by 10.30am | £32.95 |
| DPD Sunday | £11.95 |
| DPD Sunday by 12pm | £25.95 |
Orders over £50
| Service Description | Delivery Cost |
| Royal Mail | Free |
| DPD Express | £4.95 |
| DPD Express by 12pm | £12.95 |
| DPD Express by 10.30am | £19.95 |
| DPD Saturday | £14.95 |
| DPD Saturday by 12pm | £28.95 |
| DPD Saturday by 10.30am | £35.95 |
| DPD Sunday | £14.95 |
| DPD Sunday by 12pm | £28.95 |
Orders under £50
| Service Description | Delivery Cost |
| Royal Mail | £3.95 |
| DPD Express | £6.95 |
| DPD Express by 12pm | £14.95 |
| DPD Express by 10.30am | £21.95 |
| DPD Saturday | £16.95 |
| DPD Saturday by 12pm | £30.95 |
| DPD Saturday by 10.30am | £37.95 |
| DPD Sunday | £16.95 |
| DPD Sunday by 12pm | £30.95 |
UK Extended Area delivery
Provision for the postcodes in the following areas:
- AB31 to AB38 and AB41 to AB56
- FK17 to FK21
- HS1 to HS9
- IV1 to IV63
- KA27 and KA28
- KW0 to KW17
- PA20 to PA78
- PH15 to PH50
- ZE1 to ZE3
Delivery Services
- Royal Mail: Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you in 3-5 working days
All orders
| Order Value | Delivery Cost |
| Over £100 | Free |
| Over £50 | £3.95 |
| Under £50 | £6.95 |
UK Offshore (Northern Ireland, the Isle of Man and the Isles of Scilly)
Provision for the postcodes in the following areas:
- BT - all postcodes
- IM - all postcodes
- TR21 to TR25
Royal Mail: Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you in 3-5 working days.
| Order Value | Delivery Cost |
| Over £100 | Free |
| Over £50 | £3.95 |
| Under £50 | £6.95 |
DPD Two working days: Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you within 2 working days.
| Order Value | Delivery Cost |
| Over £250 | £5.95 |
| Over £100 | £11.95 |
| Over £50 | £15.95 |
| Under £50 | £19.95 |
UK Isle of Wight
Provision for the postcodes in the following areas:
- PO30 to PO41
Services
- Royal Mail: Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you in 3-5 working days.
All orders
| Order Value | Delivery Cost |
| Over £100 | Free |
| Over £50 | £3.95 |
| Under £50 | £6.95 |
UK Channel Islands
Provision for the postcodes in the following areas:
- JE - All postcodes
- GY - All postcodes
Services
- Royal Mail: Royal Mail: Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you in 3-5 working days.
| Order Value | Delivery Cost |
| Over £100 | Free |
| Over £50 | £3.95 |
| Under £50 | £6.95 |
Republic of Ireland
Please check any restrictions, duties, taxes and any other fees that are collected from your country before you place the order, Evolution Organics Limited will not be responsible for any of the above Duties, Taxes and Fees. Please check whether your products are legally permitted in your country before you place an order, Evolution Organics Limited will not be responsible in the event the requested products are detained or confiscated by foreign customs.
Services
- Royal Mail: Order before 2.30pm Monday to Friday (excluding Bank Holidays), and your order will be delivered to you within 5 working days.
All orders
| Order Value | Delivery Cost |
| Over £150 | Free |
| Under £150 | £9.95 |
Rest of Europe
Please check any restrictions, duties, taxes and any other fees that are collected from your country before you place the order, Evolution Organics Limited will not be responsible for any of the above Duties, Taxes and Fees. Please check whether your products are legally permitted in your country before you place an order, Evolution Organics Limited will not be responsible in the event the requested products are detained or confiscated by foreign customs.
| Country | Orders under £250 | Orders over £250 | Transit Time (working days) |
| Austria | £17.95 | £5.95 | 5 |
| Belgium | £16.45 | £5.95 | 5 |
| Bulgaria | £29.95 | £29.95 | 8 |
| Croatia | £29.95 | £29.95 | 7 |
| Czech Republic | £17.95 | £5.95 | 7 |
| Estonia | £23.95 | £23.95 | 8 |
| Finland | £29.95 | £29.95 | 8 |
| France | £17.95 | £5.95 | 6 |
| Germany | £16.45 | £5.95 | 6 |
| Greece | £36.45 | £36.45 | 10 |
| Hungary | £17.95 | £5.95 | 7 |
| Italy | £20.95 | £9.95 | 6 |
| Latvia | £20.95 | £9.95 | 8 |
| Lithuania | £20.45 | £9.95 | 7 |
| Luxembourg | £16.45 | £5.95 | 5 |
| Netherlands | £16.45 | £5.95 | 5 |
| Poland | £16.45 | £5.95 | 6 |
| Portugal | £20.95 | £5.95 | 7 |
| Romania | £29.95 | £29.95 | 8 |
| Slovakia | £19.45 | £9.95 | 7 |
| Slovenia | £20.95 | £9.95 | 7 |
| Spain | £20.95 | £9.95 | 6 |
| Sweden | £20.95 | £9.95 | 7 |
International Shipping
International shipping costs depend on the shipping location and weight of the order. To check shipping costs, simply add products to your basket, then enter your country and postcode in the shopping cart.
Please check any restrictions, duties, taxes and any other fees that are collected from your country before you place the order, Evolution Organics Limited will not be responsible for any of the above Duties, Taxes and Fees. Please check whether your products are legally permitted in your country before you place an order, Evolution Organics Limited will not be responsible in the event the requested products are detained or confiscated by foreign customs.
Packing
Since we are a brand that focuses on organic, natural and cutting-edge products for the health and wellbeing of the human body, we also do our part in caring for the environment. When it comes to packaging, we always do our upmost best to recycle whatever we can, including waste cardboard and loose-fill from our suppliers.
We now only ever purchase loose-fill packing chips that are made mostly from corn starch, a 100% biodegradable material that can be used for composting, or simply thrown into waste bins without having any adverse effect on the environment. In addition to being fully biodegradable and unharmful, the production of corn starch loose-fill requires very low energy consumption and doesn’t need any chemical agents, only water.
All our packaging solutions are designed to keep your chosen products as safe as possible during the delivery process. We care about the condition in which your order arrives to you, which is why we strive to provide the best possible packaging we can.
Evolution Organics Return Policy
We very much hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided if it is in a fully resalable condition for up to 21 days.
Please note that shipping fees are not refundable, unless items are damaged or faulty.
Uncollected Orders
If an order is uncollected and returned to us within 21 days, the full order will be refunded including delivery charge, if the order is received by us after that period, only the products purchased will be refunded.
DISTANCE SELLING REGULATION
Right of withdrawal - You have the right to withdraw from the sale contract within 21 days without giving any reason. The withdrawal/cancellation period will expire after 21 days from the day on which you acquire physical possession of the products. To exercise the right of withdrawal/cancellation, you must inform us of your decision to cancel this contract by a clear statement (email or phone call).
Refunds: We will make the reimbursement using the same means of payment as you used for the initial transaction, you will not incur any fees as a result of the reimbursement.
Returns: YOU MUST let us know before you send anything. It is at your discretion how you decide to send your return back to us. We would recommend using a 'tracked,' 'registered' or 'signed for' service. Evolution Organics will not be responsible for any missing returns.
Returns Address:Evolution Organics
6 Station Fields
Oxford OX5 1JD
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