Evolution Organics Return Policy

We very much hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided if it is in fully resalable condition for up to 14 days.

In addtion, under the Distance Selling Regulations, during the 7 day cancellation period, the customer will be refunded all monies including the postage and packaging cost should he/she want to.

Please let us know before you send anything as we might be able to arrange this for you.

Returns Address:

Evolution Organics
Prama House
267 Banbury Road
Summertown
Oxford
OX2 7HT

Products we are unable to refund or exchange:

We are unable to offer a refund or exchange on any nutritional products if they have been opened unless they are faulty in some way. We are also unable to offer refunds after 14 days. *Please see the note above on the Distance Selling Regulations.

How long will it take to receive a refund from returned products?

Refunds will usually reach your account within 7 working days. Timing will, however, depend on the speed with which your credit/debit card company processes the credit. In some cases, we might send you a cheque for the item(s) returned if the amount has already been processed by our bank.

Thanks very much

Evolution Organics team