Delivery

Our delivery charges depend on where you'd like us to send your purchase, and how much it weighs. When you get to the basket page, we'll ask you where you'd like us to deliver to; we'll then show you how much your delivery charge will be.

If you want to organise your own shipping at your own cost, let us know and we will do all we can to help or you can also pick up your goods from our offices, Monday to Friday 10am to 5pm. Get in touch to arrange.

We don't currently publish how much our products weigh, but if you'd like any information on this, please just get in touch.

UK delivery charges

• Delivery to a UK mainland address costs from £2.50 up to £7.00 (it will NEVER go above that rate in UK Mainland), depending on how much your purchase weighs
• Delivery to an address in the Highlands, Islands, Guernsey or Jersey costs from £2.50 up to £15.00 - also dependent on weight
• Shipping has increased by over 10% in April 2012 but we have kept our UK prices the same and will do all we can so you don't have to pay more...

When do I get my order?

• If we receive your order before 2pm we'll deliver it to you by first-class post that same day. The exception is if the delivery charge is £7: then we'll send it to you by courier and they'll collect it from us the next working-day
• The courier companies that we use include City Link, UPS, Yodel and TNT
• You should receive your orders within 1-2 working days once the order has been picked up, but it can take longer if your delivery time goes over a weekend or a bank holiday

Delivery to Europe

• Delivery to EU countries costs from £3.00 up to £20.00 for bigger and heavier orders
• Unfortunately, we had to increase our shipping charges to the EU, especially to Malta and Cyprus. However, if we find that the shipping has cost us less, we are more than happy to refund the difference.

When do I get my order?

• You should receive your order within 3-5 working days.
• In the EU, DHL, TNT and Parcel Force do not deliver to PO boxes.
• Once again, it might take longer if your order goes during a bank holiday or week end...

If you have any questions or want to order from OUTSIDE the EU please contact us.

Packing

We do our very best to recycle cardboard boxes and use biodegradable loosefill packing chips. These are manufactured from starch-based polystyrene that begins to decompose when wet for a period of time. Please recycle your packaging after you receive your order.

Evolution Organics special offers

Many of the products on special offer are close to their sell-by dates. They will be within their sell-by dates for enough time for you to use them as stated on the packaging.

For example, if you buy a one-month supply of Krill Oil on special offer you'll have at least one-month before it goes out of date. Please check the advertised dates on the product page before you buy it to ensure it fits with your plans for use.

As ever, if there's anything you're not sure about, please get in touch with us.